Privacy Policy

This Privacy Policy describes how Shanwei Zaoqu Youth Trading Co., Ltd., doing business as Arcade Curio (“Arcade Curio,” “we,” “us,” or “our”), collects, uses, discloses, and protects personal information when you visit arcadecurio.com, place an order, contact us, or otherwise use our services.

Information We Collect

Depending on how you interact with the store, we may collect:

• Contact information, such as your name, email address, telephone number, billing address, and shipping address;
• Order information, such as products purchased, order history, transaction amount, currency, delivery details, and return or refund records;
• Account information, if you create a customer account;
• Payment-related information processed by Shopify, PayPal, or another checkout payment provider. We generally do not receive or store full payment-card details;
• Device and usage information, such as IP address, browser type, device identifiers, cookie information, pages viewed, and interactions with the store;
• Communications sent through email, Shopify Inbox, product reviews, or customer-support channels; and
• Any other information you voluntarily provide.

How We Use Personal Information

We may use personal information to:

• Process payments, fulfill orders, arrange delivery, and provide tracking;
• Manage cancellations, returns, refunds, complaints, and customer support;
• Detect fraud, abuse, security incidents, and prohibited activity;
• Maintain and improve our website, products, and services;
• Send service messages and, with any consent required by law, marketing emails;
• Display and manage product reviews;
• Comply with legal, tax, accounting, regulatory, and enforcement obligations; and
• Establish, exercise, or defend legal claims.

Service Providers and Disclosures

We disclose personal information only as reasonably necessary to operate the store, fulfill orders, comply with law, or protect legitimate rights. Providers may include:

• Shopify, which hosts and powers the online store;
• Shopify Email, for email communications and marketing subscriptions;
• Shopify Inbox, for customer-support communications;
• Trustwill, for product-review functionality;
• PayPal and other payment providers selected at checkout;
• Shipping carriers, logistics providers, warehouses, and customs authorities;
• Professional advisers, fraud-prevention providers, regulators, courts, or law-enforcement authorities when required; and
• A purchaser or successor in connection with a merger, sale, restructuring, or transfer of the business.

These providers process information under their own terms and privacy notices where applicable.

Advertising and Analytics

At the effective date of this policy, we do not use Google Analytics, Google Ads, Meta/Facebook Pixel, TikTok Pixel, or Pinterest advertising tools. We do not sell personal information for monetary consideration, and we do not currently use personal information for third-party targeted advertising.

If our practices change, we will update this policy and provide any consent or opt-out mechanism required by applicable law.

Cookies

Shopify and connected store services use cookies and similar technologies to keep the store functioning, remember preferences, maintain cart and checkout sessions, support security, and understand basic store performance. Browser settings may allow you to block or delete cookies, but some store functions may then stop working correctly.

Where required, a cookie or privacy preference banner will be used to obtain or manage consent.

Marketing Communications

We may send marketing emails through Shopify Email when you have subscribed or when another lawful basis permits it. You can unsubscribe using the link in a marketing email. Transactional messages about orders, security, returns, or customer service may still be sent.

International Data Transfers

We operate from China and sell internationally. Shopify and other providers may process information in countries other than your own. Where required, we and our providers use legally recognized safeguards for international transfers.

Data Retention

We retain personal information only for as long as reasonably necessary for order fulfillment, customer service, fraud prevention, legal compliance, tax and accounting requirements, dispute resolution, and enforcement of agreements. Retention periods vary by the type of information and applicable law.

Your Privacy Rights

Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, portability, withdrawal of consent, or an appeal concerning our handling of your personal information. These rights may be subject to lawful exceptions.

Submit a request to arcadecurio@outlook.com. We may need to verify your identity before completing the request. You may also have the right to complain to your local data-protection authority.

Children

The store is not intended for children who have not reached the legal age required to enter into a purchase contract in their jurisdiction. We do not knowingly collect personal information from children in violation of applicable law.

Security

We use reasonable administrative and technical measures and rely on established service providers to protect personal information. No online transmission or storage method is completely secure, so absolute security cannot be guaranteed.

Changes to This Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. The revised version will be posted on this page with an updated effective date.

Contact

Shanwei Zaoqu Youth Trading Co., Ltd.
Trading as: Arcade Curio
Company registration number: 91441523MAK8XBYB78
No. 118 Renmin Road
Luhe County, Shanwei
Guangdong 516724
China
Email: arcadecurio@outlook.com
Telephone: +86 136 3224 9419